We recommend testing your hot tub water at least once a week to ensure your water chemistry is properly balanced. Using FROG @ease test strips, you can check your water chemistry and make adjustments as needed.

Not sure if your water is balanced? Bring a water sample into Blue Lagoon Pool & Spa for a FREE professional water test!

We recommend draining and refilling your hot tub approximately every four months, depending on usage and water conditions.

Regular water changes help remove accumulated contaminants, maintain water quality, and keep your hot tub operating efficiently.

When refilling, fill your spa to the proper water level through the filter compartment, following your manufacturer’s instructions.

We recommend cleaning your spa filters at least once a month using a dedicated spa cartridge cleaner.

Dirty filters can restrict water circulation, contribute to cloudy water, and reduce the efficiency of your spa.

Regular filter cleaning helps maintain proper water flow and keeps your spa water clear.

Your FROG @ease system uses replaceable cartridges to help maintain your spa water.

• Silver (chlorine) or Yellow (bromine) cartridge: Check monthly and replace as needed.
• Blue mineral cartridge: Replace approximately every four months.

Cartridge life can vary depending on spa usage, water conditions, and the specific FROG system installed.

Your weekly spa maintenance should include testing and balancing your water chemistry.

For spas following our Clear Spa maintenance program, our guide recommends adding approximately 2 ounces of Clear Spa Crystal Shock oxidizer per 300 gallons of water each week.

Always follow the product label and confirm that the treatment is compatible with your spa’s sanitizing system.

When starting up your hot tub:

1. Fill the spa to the proper water level through the filter compartment.
2. Follow the manufacturer’s startup instructions.
3. Use your FROG @ease startup packet if your spa is equipped with that system.
4. Test the water for chemical imbalances.
5. Adjust water chemistry using the appropriate spa chemicals.

Blue Lagoon can help you select the proper startup products for your hot tub.

Cloudy hot tub water can be caused by dirty filters, improper sanitation, organic contaminants, oils, or water that needs to be replaced.

Start by checking your filters and testing your water chemistry. Cleaning the filter and correcting water balance may help restore clarity.

If your water remains cloudy, bring a sample to Blue Lagoon for professional testing and recommendations.

Unpleasant odors can indicate insufficient sanitation, accumulated organic contaminants, or improper pH levels.

Test your water chemistry and check your sanitizer levels. Your spa may require an appropriate shock treatment or additional water care adjustments.

A properly maintained hot tub should not have a strong or unpleasant odor.

A strong chlorine smell doesn’t necessarily mean your hot tub has too much chlorine. It can be caused by chloramines, which form when chlorine reacts with contaminants in the water.

Testing your water chemistry will help determine whether an appropriate shock treatment or other adjustment is needed.

Body oils, lotions, cosmetics, and other organic contaminants can accumulate around your spa’s waterline.

Use a spa-safe surface cleaner and a soft cloth to remove buildup. Regular water care and filter cleaning can help prevent it from returning.

Green water may indicate algae growth, inadequate sanitizer levels, or improper water balance.

Test your sanitizer and pH levels, inspect your filtration system, and follow the appropriate treatment instructions.

If you are unsure what’s causing the discoloration, Blue Lagoon can test your water and help identify the problem.

Eye irritation may be caused by improperly balanced pH or inadequate sanitation.

Test your spa water and correct any chemical imbalances before using the hot tub again. Properly balanced water helps make your spa experience more comfortable.

Skin irritation can result from improperly balanced water, excessive sanitizer levels, or other water quality problems.

Check your sanitizer, pH, and alkalinity levels. Avoid using the spa until the water is confirmed to be within the recommended ranges.

If irritation persists, discontinue use and consult a healthcare professional.

Staining may result from metals such as iron or copper in your water, or from improper water chemistry.

Test your water before applying stain-removal products. Blue Lagoon can recommend an appropriate spa-safe treatment based on the cause.

White, rough deposits are often caused by calcium scale, which can develop when calcium hardness, pH, or alkalinity levels are too high.

Balancing your water chemistry can help prevent further buildup. Existing deposits may require a spa-safe scale remover.

Yes! Bring a sample of your hot tub water into Blue Lagoon Pool & Spa for a FREE professional water test.

Our team can help identify chemical imbalances and recommend the proper water care products to keep your spa clean, clear, and comfortable.

If you’ve tested your water and are still struggling with cloudy water, odors, scale, or other issues, we’re here to help.

Bring a water sample to Blue Lagoon, and our team can help troubleshoot the problem and recommend the next steps.